Effective Date: June 2026

Welcome to ORIA – The Gold Standard Of Glow. By accessing or using our website (www.oriagold.store) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our website or placing an order.

1. General

1.1 ORIA offers luxury handcrafted skincare and beauty products including soaps, creams, face wash, facials, masks, scrubs, sunblock, and organic products.
1.2 By using our website, you confirm that you are at least 18 years old and capable of entering into a binding contract.

2. Product Information

2.1 We strive to provide accurate product descriptions, pricing, and images. However, slight variations in product appearance, color, and packaging may occur due to natural ingredients and artisanal crafting.
2.2 All products are for personal use only. Use as directed on the product label.

3. Orders & Payments

3.1 Orders can be placed online through our website. By placing an order, you are offering to purchase a product subject to these Terms & Conditions.
3.2 Payment must be made in full at the time of purchase using the payment methods available on our website.
3.3 We reserve the right to refuse or cancel orders at our discretion, including but not limited to stock availability, payment issues, or suspected fraudulent activity.

4. Shipping & Delivery

4.1 We ship products to customers within Pakistan and internationally (where applicable).
4.2 Delivery times are estimated and not guaranteed. ORIA is not responsible for delays caused by carriers, customs, or external circumstances.
4.3 Risk of loss or damage to the product passes to the customer upon delivery.

5. Returns & Refunds

5.1 ORIA accepts returns or exchanges only for defective, damaged, or incorrect products.
5.2 To request a return, contact sales@oriagold.store within 7 days of receiving the product. Include your order number and photo evidence.
5.3 Refunds (if applicable) will be issued after verification and processing of the returned product. Shipping charges are non-refundable.

6. Intellectual Property

6.1 All content on the ORIA website, including logos, product images, text, graphics, and design, is the property of ORIA and protected under copyright and intellectual property laws.
6.2 You may not copy, reproduce, or distribute our content without express written permission.

7. Use of Website

7.1 You agree to use the ORIA website for lawful purposes only.
7.2 You must not engage in any activity that may harm, disrupt, or interfere with the functionality of the website or its security.

8. Limitation of Liability

8.1 ORIA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2 We do not guarantee that our website will be free from errors, viruses, or interruptions.

9. Privacy & Personal Information

9.1 By using our website, you agree to the collection and use of your personal information in accordance with our Privacy Policy.
9.2 ORIA respects your privacy and ensures all personal data is handled securely.

10. Contact Information

For questions regarding these Terms & Conditions, please contact:

Email: sales@oriagold.store
Phone / WhatsApp: +92 306 2905737
Address: Karachi, Pakistan

Terms & Conditions